Thank you for your interest. If you have any questions, please do not hesitate to contact us at: 1201 Terminal Way, Suite 100,  Reno, Nevada 89502,  (775) 674-5408,
FAX: (775) 674-5414, Email: pronet@join.org.

ADMINISTRATOR/OFFICE MANAGER (RG1)

• Extensive experience in curriculum development, training and education and assessment.
• Instituted instructional and assessment methods later adopted program wide.
• Bilingual: German/English with excellent verbal and written communication skills in both.
• Achieved 90% retention rates and highest performance evaluation awarded by peer evaluation committee.

ADMINISTRATIVE ASSISTANT (ALE1)

• Maintain, process, manage, and ensure the safekeeping of company funds
• Research and analyze reports relating to cash, deposit and various financial transactions
• Customer service skills with listening, understanding, analyzing and  administering to customer needs in person or by phone
• Organization skills by prioritizing, detailing, classifying and retaining the  appropriate documents
• Experience with Microsoft office

EXECUTIVE ASSISTANT (WMJ1)

• Extensive experience performing a full range of administrative support to executives.
• Ability to multi-task numerous projects concurrently while consistently completing projects on time.
• Effectively prepared reports and presentations, managed calendars, arranged travel, coordinated events and projects. 
• Directed corporate records management program and maintained public website and contracts databases.
• Decreased cell phone expenses by 40% saving $36,000 annually. 
• Successfully managed fast-paced office.  
• Proficient in Microsoft Office applications, office machines, and accounting

• Identified exposures and developed practical solutions that when implemented reduced employer’s Worker’s Compensation cost by 60%.
• Identified property and commercial exposures from various insurance companies that resulted in reduction of losses by 50%.
• Developed and trained employees in Safety and OSHA compliance requirements.
• Exceptional computer skills Microsoft Word, Excel, Power Point, and Sagitta policy systems. 

PROGRAM ADMINISTRATOR/MANAGER (TJF1)

• Licensed professional engineer with thirteen-plus years experience managing, directing and administering state government divisions and programs with $20 to $46 million annual budgets and 120 to 730 customer service and professional-level employees.
• Extensive and proven experience with state and federal legislative and regulatory activities and processes, and successful interaction with federal, state and local agencies and entities, developed nationally recognized regulatory programs.
• Exceptional problem solver with drive to succeed, excellent verbal and written communication skills, and proven consensus- and team-building skills.

ADMINISTRATIVE ASSISTANT (KMA1)

• Prioritize and organize multiple tasks to ensure accuracy, implementing excellent time management skills.
• Resolve customer issues including calls from irate customers, diffusing difficult, sensitive situations
• Recipient of numerous “Above and Beyond Awards”  recognizing exceptional customer service

• Extensive experience in Printing & Graphics. Exceptional proofreading & editing skills
  Major strengths in planning, problem solving and communication
• Researched and created departmental procedural guides (Training Guidelines).
• Responsible for updating and maintaining a graphic file database containing over 80,000 files
• Experienced in all current office software including Microsoft Office & Globetek. Familiar with both PC & Mac

OPERATIONS MANAGER, ADMINISTRATIVE ASSISTANT (RJH1)

• Good Communicator.  Able to work with all team members.
• Analytical and able to streamline office processes.
• Used QB to take company from being in the red for years, to a positive bottom line.
• MS-Word, MS-Excel, MS-Outlook, MS-Publisher, MS-PowerPoint, MS-OneNote, MS-Access, QuickBooks, A/P, A/R, Bookkeeper, Instructor, quality, efficiency, research, audit, reliable, self motivated, event coordinating, account reconciliation, marketing, multitask oriented.

OPERATIONS ASSISTANT (RJL3)

• Abated arbitration issue arising for property owner through work journal upkeep.
• Retained a 99% customer satisfaction ratio through facilitating client’s time frame for quality assured, task completion.
• Advanced knowledge of bookkeeping and tax preparation skills through 100% self-maintenance of appraisal business
• Due diligence, “Eye for Detail”, Customer Satisfaction, Mediation, Accountability, Confidentiality, Research, Review, Inspection, Valuation, Active listening, Critical thinking, Problem recognition-solving, Time Management, Organization, Bookkeeping, Tax knowledge, Administration, Filing, Integrity

ADMINISTRATIVE ASSISTANT (SA1)

• Brilliant interpersonal and multitasking skills
• Articulate, task oriented and extremely versatile
• Unsurpassed in my ability to focus and “get-er-done” – the consummate employee
• Exceptional competency with Microsoft Office (55-65 WPM) applications, office machines and multi-line phone coverage (seven line Nortell system)

MANAGEMENT AND TAX PREPARTATION (CKR1)

• Administrative and General Accounting.
• Detail oriented, excellent communication skills.
• Focused on complete client satisfaction.
• Experienced with Microsoft office.

ADMINISTRATION/OFFICE MANAGEMENT (GJW1)

• Extensive and diverse experience in office management, administration, including developing imaginative and sound ways for problem solving, team leadership and building.
• Researched, developed and implemented cost-reducing strategies for document management and archive retention, clerical, and copying expenses.  Developed marketing strategies to increase net income.
• Experienced in invoicing, job costing, collections, accounts receivable and payable, banking, and payroll.
• Extremely computer literate, with expertise in Microsoft and proprietary software programs

• Recognized for saving $5M in possible lost revenue by negotiating, managing and monitoring problem accounts.
• Authored and implemented policies and procedures that reduced company’s environmental
  footprint and increased productivity, efficiency and bottom-line profits.
• Brought trade show management back in house, reducing the yearly budget by $100K.
• Administrative management, efficiency, productivity, trade show/event management, customer service, contract negotiation, facilities management, accounting procedures, payroll, HR, Windows, Domino, AIX, AS/400 applications, database management, shipping.